Shipping, Returns, and Warranty
Shipping and Returns
- Please allow 3-5 business days to ship your order.
- If, for any reason, you aren't completely satisfied with our product, return it within 7 days for a full refund. Contact us via email or the form on the Contact Us page to get the process started.
- TempTech's are guaranteed to be free from defects in materials and workmanship for 6 months from the original purchase date. Proof of purchase is required. Damage from misuse or abuse is not covered under the warranty. The buyer is responsible for return shipping costs. We will repair the unit and ship it back to you. If it cannot be repaired, we will replace it.
- For warranty claims, please contact us via email or the form on the Contact Us page to get the process started.
- We reserve the right to refuse all warranty claims that cannot be substantiated as falling under the terms of this warranty statement.